About Us

Innovators in the Design and Enablement of Customer centric business improvement

Kynsale was established in 2008 and has been a leading Innovator in CX Design and Customer Journey Mapping services and are recognized in several CX industry papers available from Forrester. Since our inception we have continued to develop a range of services and solutions used by Industry practitioners and clients alike, and remain at the forefront of CX Design and enablement best practices.

Operating internationally we work with clients to help them improve the way they engage and interact with their customers across all types of contact channel. Our talented team have a wealth of experience in customer engagement, customer experience, proposition, service and business design, and customer-oriented business change.

All of our consultants have a ‘real world’ background, each having worked in leading companies and organizations before moving to the consulting arena. We have a breadth of industry experience across both private and public sectors, and that enables us to bring fresh thinking and perspective to our clients business

We are always interested in talking to like-minded people so if you would like to talk about possible opportunities with Kynsale, please get in touch info@kynsale.com

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